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Manuals and Guidelines

Training of Trainers Manual
for Mutual Health Organisations (MHO) in Ghana

The actual development of the Manual started with Partnerships for Health Reforms activities in Ghana in 1997. Working documents provided by PHR was reviewed and a draft manual was produced at a workshop in July 1999 co-sponsored by Brong Ahafo Regional Health Administration, Catholic Diocese of Sunyani. Subsequently a revised version was produced at a workshop co-funded by DANIDA and PHR at Akosombo in February 2000.

This manual was written principally to address the lack of a comprehensive source of technical knowledge and information to aid MHO promoters, initiators, managers, administrators and staff in setting up, administering, management, monitoring and evaluation of such organizations. Thus the target groups for the training are leaders of existing MHO, individuals, NGOs, community leaders, Church and other religious organizations, providers, District Assemblies, consultants etc. who are involved in any of the above areas of MHO life, or who give training and technical advice to such organizations.

This manual was designed for training sessions bringing together trainer and trainees. The manual is composed of nine units each of which is subsequently subdivided into a number of training modules dealing with specific training theme.

Each unit (or chapter) of the manual begins with a description of the expected learning outcomes, the target group(s) of the Unit, the pre-requisites (previous Units, Knowledge or experience required) for participating in the course, a brief description of the contents, training methods and finally the teaching materials needed for the unit. In addition, each unit contains essential and extensive technical information to aid the trainer, backed up by technical notes on specific technical points needing further elaboration, practical examples and /or illustrations, case studies, exercises and similar materials to facilitate the teaching.

The contents of the manual on the following topics;

  • Introducing MHO
  • Setting up, organizing and operating an MHO
  • Costing, setting dues/contributions rates and determining benefit packages
  • Relations with service providers, payment mechanisms and risk management
  • Introduction to financial management of MHOs
  • Human resources management
  • Monitoring, evaluation and control in and MHO
  • Marketing /communication, community mobilization and participation
  • Managing the MHOs equipment and assets.


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The whole manual can be downloade in PDF files for reading or printing.
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Download fronpage of the Manual (200kB) Cover for the manual
This is the cover for the Trainers manual. Not strictly necessary, but very nice.

Size: 200kB

Download Unit 1 of the Manual (303kB) Unit 1: Introducing MHO's
- Definition, significance and basic principles of an MHO
- MHO and health insurance
- Types of MHOs
- Services covered by an MHO
- MHO Stakeholders
- MHOs Contributions to health sector
- Major risks that MHOs face
Size: 303kB
Download Unit 2 of the Manual (690kB) Unit 2: Process of setting up an MHO's

Module 2.1: Process of setting up an MHO
Module 2.2: Membership of an MHO, operations management and

Size: 690kB

Download Unit 3 of the Manual (297kB) Unit 3: Costing, Setting Dues/Contribution Rates and Determining Benefits Packages

Module 3.1 Costing, Setting Dues/Contribution Rates and Determining Benefits Packages- Choosing the services to be covered

Size: 297kB

Download Unit 4 of the Manual (447kB) Unit 4: Relations with Service PRoviders, Payment Mechanisms and Risk Management

Module 4.1 Relations with providers
Module 4.2 Provider payment methods
Module 4.3 Risk management

Size: 447kB

Download Unit 5 of the Manual (709kB) Introduction to the Financial Management of MHO's

Module 5.1 Accounting books
Module 5.2 Financial statements
Module 5.3 Cost accounting

Size: 709kB

The manual is yet to be published for distribution. For further information contact

The PHR West Africa and Central Regional Office
4 Stele Mermoz, BP 16659, Dakar Senegal
e-mail: PHR RAP-WCA [wca@sentoo.sn]

Or
DANIDA Health Sector Support Office. Ghana.
e-mail: hsso@danida-health-ghana.org

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Index
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Manuals and Guidelines
Training of Trainers Manual for Mutual Health Organisations (MHO) in Ghana

Thesis
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Health Education Materials